Refund policy
At Glamour Boujee Brat (GBB), customer satisfaction is important to us. Please review our return and refund policy before making a purchase.
Returns
We accept returns on eligible items within 5 days of delivery.
To qualify for a return, items must:
- Be unworn, unused, and unwashed.
- Have original tags attached.
- Be free of odors, stains, makeup, pet hair, or damage.
- Be returned in the original packaging when possible.
Non-Returnable Items
For hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:
- Swimsuits and bikini bottoms
- Bodysuits
- Undergarments
- Accessories
- Sale, clearance, or promotional items
- Gift cards
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the item
- A description of the issue
We will review the claim and provide a replacement, store credit, or refund if approved.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be issued to the original payment method within 5–10 business days.
Shipping fees are non-refundable.
Exchanges
We currently offer exchanges for sizing or defects when inventory is available. If the requested size is unavailable, store credit may be issued.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
We recommend using a trackable shipping service, as GBB is not responsible for lost return packages.
Order Cancellations
Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.
Store Credit
Store credit may be issued at GBB’s discretion and does not expire.
Contact Us
For return or refund requests, please contact:
Glamour Boujee Brat (GBB)
Email: Glamourboujeebrat@gmail.com
Website: Glamourboujeebrat.com
Thank you for shopping with Glamour Boujee Brat! We appreciate your support and look forward to serving you again. 💖✨🦋